. . . Privacy Statement for Upper Trinity Regional Water District

Privacy Statement for Upper Trinity Regional Water District
Upper Trinity Regional Water District, Texas has adopted this privacy statement in order to demonstrate our firm commitment to the privacy of those who visit our Web site. What follows is Upper Trinity Regional Water District's online privacy policy, which governs personal information gathered on our Internet Web sites (www.utrwd.com, www.lakeralphhallinfo.com, www.lakeralphhallinfo.org)

UTRWD’s commitment to Online Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. To protect the security of information supplied by citizens and businesses retrieving sensitive information from our Web sites, access to such sensitive data requires the use of unique IDs and passwords.


UTRWD’s sites have security measures in place to protect against the loss, misuse, and alteration of the information we control. These sites use the layered security model to enhance system security protection. The multi-layered approach to security separates the UTRWD’s internal information from externally-accessible information.

Personal information that UTRWD may collect online Upper Trinity Regional Water District collects personal information online, including names, postal and e-mail addresses and phone & fax numbers. This information is gathered when users enter the information manually. We do not surreptitiously retrieve sensitive data from Web users.

Upper Trinity Regional Water District does not knowingly collect or maintain any personal information from children under the age of 13.


How UTRWD uses personal information collected online Unless you otherwise consent, we will use your personal information only for the purpose for which it was submitted, such as to reply to your e-mail messages and reply to your information requests.


How your information may be shared
In order to properly handle queries, comments and complaints, your information may be forwarded to a different department within UTRWD to expedite service.
Information you supply to Upper Trinity Regional Water District may be requested in compliance with the State of Texas Public Information Act. By law, any information that falls within the boundaries of the Texas Public Information Act can be provided to anyone who requests it.
We never sell, rent, or trade your personal information.
Upper Trinity Regional Water District may release information to proper authorities where release is required by law (such as a subpoena, the Texas Public Information Act, warrant or court order). See Public Information section, below.

Computer Tracking & CookiesOur Web sites are not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as: Internet Protocol (IP) addresses, computer operating systems, Web browser information, connectivity speed, session-length, time & date of access and other http-header information to compile traffic statistics. This information is used for internal purposes by technical support staff to provide better services to the public and may be provided to other organizations or agencies, but only as generic demographic data.

A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. UTRWD’s Web site uses non-identifying cookies to provide easier site navigation and access to various sections of the site. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.

Public InformationNotwithstanding the above, information held by Upper Trinity Regional Water District is presumptively public information under the Texas Public Information Act, except to the extent that such information is specifically exempted from public disclosure under the law. Interpretation and enforcement of this law is entrusted to the Texas Attorney General and the Courts of the State of Texas. It is therefore possible that certain of the information accumulated as a result of online usage could be deemed public and UTRWD’s could be ordered to release such information to others, irrespective of the policies, preferences or intentions of Upper Trinity Regional Water District. Users who are concerned about this contingency may learn more about the Texas Public Information Act at the Attorney General's Web site at http://www.oag.state.tx.us/.

Staying up-to-date
To keep in step with the latest technologies, online services and current events, Upper Trinity Regional Water District online Privacy Policy will be reviewed annually for accuracy and inclusion of new Web technologies.

Suggestions, comments, or complaints concerning our Privacy Policy?
If you have a complaint, suggestion or question about this online Privacy Policy, you may address your concerns to info@lakeralphhallinfo.com.